Welcome to the new and improved NHS Healthier Together website - now even easier to use, with clear advice and guidance to support you.

Staying Safe Online

The internet is an amazing place. You can chat with friends, play games, learn new stuff, watch videos, and so much more. But just like exploring any new place, it's important to know how to stay safe. This page is here to give you the lowdown on being online and how to make sure you're having fun safely.

Image 1 of

Image 2 of

Image 3 of

Image 4 of

Image 5 of

Image 6 of

Image 7 of

Image 8 of

Image 9 of

Image 10 of

What are the Dangers Online?

The internet can sometimes have risks.

Here are some things to be aware of:

  • Meeting Strangers: Not everyone online is who they say they are. People might pretend to be your age or someone they're not. Be cautious about talking to or meeting up with people you only know online.
  • Seeing Nasty Stuff: Sometimes you might accidentally (or even purposefully) come across things that are upsetting, scary, or just not right for your age. This could be violence, extreme views, or sexual content.
  • Being Bullied: The internet can be used to make people feel bad. This is called cyberbullying (more on that below).
  • Grooming: This is when an adult pretends to be your friend online with the goal of building a relationship to hurt or exploit you. It's a serious danger and you need to know the signs.
  • Giving Away Too Much Info: Sharing personal details can be risky (we'll cover this more too!).
  • Viruses and Hacking: Clicking on dodgy links or downloading things from unknown places can harm your device or let others access your accounts.
  • Feeling Left Out or Addicted: Seeing what everyone else is doing online can sometimes make you feel bad about yourself or like you're missing out. It's easy to spend too much time online and forget about other things.
  • Illegal Stuff: You might come across people trying to sell illegal things or involved in other crimes online.

It's not about scaring you, but about being aware so you can make smart choices.

Cyberbullying: What it is and How to Stop It

Cyberbullying is bullying that happens online, often through social media, messaging apps, gaming sites, or emails. It can feel really tough because it can follow you everywhere, even when you're at home.

What counts as cyberbullying?

  • Sending nasty, hurtful, or threatening messages.
  • Spreading rumours about you online.
  • Sharing embarrassing photos or videos of you without your permission.
  • Excluding you from online games or groups.
  • Making fake profiles to tease or humiliate you.
  • Trolling (sending upsetting messages to provoke a reaction).
  • Pressuring you to do things you don't want to do.

What to do if you're cyberbullied:

  1. Don't reply: It can be tempting, but often this is what the bully wants. It might make things worse.
  2. Keep the evidence: Take screenshots of messages, photos, or posts. This is important proof if you need to report it.
  3. Block the bully: Most platforms let you block users so they can't contact you.
  4. Report it: Use the reporting tools on the app or website where the bullying is happening.
  5. Tell a trusted adult: This is the most important step! Talk to a parent, carer, teacher, youth worker, or another adult you trust. They can help you figure out what to do next and support you.
  6. Remember it's not your fault: Bullying is about the bully, not you. You have the right to feel safe online.

The Dark Web: What You Need to Know

You might have heard of the 'Dark Web' and it can sound a bit mysterious.

Think of the internet like an iceberg:

  • Surface Web: This is the bit you use every day – websites you find on Google, social media, news sites.
  • Deep Web: This is the part that's hidden from regular search engines, like your online banking, email accounts, or private databases. You need a password to get in.
  • Dark Web: This is a small, hidden part of the Deep Web that you can only get to using special software (like Tor).

Why should you avoid the Dark Web?

While not everything on the Dark Web is illegal, it's often used for very dangerous and illegal activities because it's designed to be anonymous. This means people can hide who they are and what they're doing. You might find:

  • Illegal marketplaces (selling drugs, weapons, stolen goods).
  • Extremely violent or harmful content.
  • Forums where people discuss illegal activities, including exploiting young people.

It's not a place for young people to explore. If you accidentally end up somewhere online that feels wrong or scary, tell a trusted adult straight away.

Your Personal Data and Confidentiality

Your personal data is information that can identify you, like your name, address, school, photos, birthday, and even your online activity. Confidentiality means keeping private information secret.

In the UK, there are laws (like GDPR) to protect your personal data. Companies and websites have rules about how they collect and use your information, especially for people under 18.

How to protect your personal data:

  • Think before you share: Don't give out personal information like your full name, address, school, phone number, or where you hang out to people you don't know online.
  • Check your privacy settings: On social media, apps, and games, check who can see your profile, posts, photos, and location. Set them to 'Friends only' or 'Private'.
  • Be careful what you post: Photos or videos can contain clues about where you are or who you're with.
  • Don't click on weird links: Phishing is when someone tries to trick you into giving them your personal information (like passwords) by sending fake emails or links.
  • Remember your 'digital footprint': Everything you do online leaves a trace. Think about whether you'd be happy for future colleges or employers to see what you post now.

You have rights about your data. You can ask websites what information they have about you and ask them to delete it. If you're under 13, websites usually need permission from your parent or carer to collect your data.

When should you worry?

RED
AMBER
AMBER
Green

GREEN

AMBER

RED

Advice and Guidance

Online Safety Tips and Tricks!

Here are some easy ways to stay safer online:

  • Use strong passwords: Mix upper and lower case letters, numbers, and symbols. Don't use your name, birthday, or simple words. Don't use the same password for everything.
  • Think before you post or share: Once something is online, it can be very hard to remove. Would you be happy for your family or teachers to see it?
  • Be kind: Treat others online how you would want to be treated. Don't say things you wouldn't say to someone's face.
  • Know how to block and report: Learn how to use the safety features on the apps and sites you use.
  • Talk to a trusted adult: If anything online worries you, makes you feel uncomfortable, or seems wrong, tell an adult you trust straight away. They won't be angry, they'll want to help.
  • Check website addresses: Look for 'https' at the start of a website address and a padlock symbol in the address bar, especially if you're entering personal info. This means the site is secure.
  • Be careful about meeting online friends: Never meet someone you've only spoken to online without a trusted adult going with you and meeting in a public place during the day.
  • Limit your screen time: Make sure you have a healthy balance between time online and offline activities, sleep, and seeing friends and family in person.

The 5 Ps of Online Safety

A simple way to remember key safety tips is the 5 Ps:

  1. Passwords: Keep them strong and secret!
  2. Privacy settings: Use them to control who sees your information.
  3. Personal information: Protect it – don't share too much.
  4. Profiles: Be careful what you put on your profile and who you connect with.
  5. Padlock: Look for the padlock symbol for secure websites.

Getting Help and Advice in Hampshire, Isle of Wight, and Dorset

If you're worried about something online, or if something has happened that you're not happy about, it's important to talk to someone. You don't have to deal with it alone.

Here are some places you can get help and advice locally and nationally:

Talk to a Trusted Adult:

  • Your parents or carers
  • A teacher or school staff member
  • A youth worker

Local Support:

  • Hampshire and Isle of Wight Constabulary / Safe4Me: The police have resources and teams dedicated to keeping young people safe. Check the Safe4Me website for information and how to contact them or report concerns.
  • Dorset Police: Dorset Police offer advice and resources on their website for young people and parents about online safety.
  • Isle of Wight Safeguarding Children Partnership: Provides local information and links to support services.

National Support (available across the UK):

  • Childline: You can call Childline free on 0800 1111 or chat to them online. They are there to listen about anything that's bothering you, including online worries.
  • NSPCC: The NSPCC website has lots of information about online safety and what to do if you're worried about yourself or another child. Their helpline is 0808 800 5000.
  • CEOP (Child Exploitation and Online Protection): This is the police command that helps protect children online. You can report concerns about online sexual abuse or grooming directly to CEOP via their website (Thinkuknow).
  • ThinkUKnow: This is CEOP's educational website with age-appropriate information and advice about online safety. It's a great place to learn more and make a report if you need to.
  • UK Safer Internet Centre: Offers tips, advice, and resources for young people, parents, and educators. They also have a helpline for professionals.
  • The Mix: Provides support for young people aged 11-25 on a range of issues, including online safety and cyberbullying. You can contact them via phone, webchat, or text.
  • Young Minds: A charity supporting young people's mental health. Online issues can affect how you feel, and Young Minds can provide support and advice.

Remember, asking for help is a sign of strength. Stay safe and enjoy your time online!

Self care and Prevention

Video Showcase

Being Safe on the Internet

02:57

Related Conditions

No items found.

Further Information

A

Acute kidney injury

Acute kidney injury (AKI) is when the kidneys stop working over a short period of time – a few days or a few weeks. It is sometimes called acute kidney failure (AKF) or acute renal failure (ARF).

Allergy

Learn the basics about food allergies, their symptoms and how they are diagnosed. And if you have itchy eyes, a sneezy nose, wheezy chest or queasy stomach, you might have an allergy: find out more

Anaphylaxis

Anaphylaxis (pronounced ana-fill-ax-is) is a severe and potentially life-threatening allergic reaction. Learn more about what you can do to avoid having an anaphylactic reaction or what to do if someone else if having a severe allergic reaction.

Arthritis

Arthritis doesn’t just affect the elderly. Find out more about conditions affecting the bones and joints of children and young people; to hear the experiences of a young person with arthritis, click here. The Centre for Adolescent Rheumatology and the Children’s Chronic Arthritis Association provide extremely useful information for young people.

Asthma

Don’t let having asthma stop you living your life. Learn more about asthma and find ways to help you stay well.

Click here for videos on inhaler technique.

B

Brain tumour

Brain tumours are quite complex - at present, over 130 different types of 'high grade'(cancerous) or 'low grade' (non-cancerous) brain tumours are known. Find key information about brain tumours in young people including symptoms, diagnosis and treatments, and read advice on living with, or caring someone with, a brain tumour.

C

Cancer

7 young people are diagnosed with cancer every day in the UK. You don’t have to face cancer alone - find out about cancer types, treatments and living with cancer as a teen or young adult. This information has been written specifically for you and reviewed by other young people with cancer. Hear the stories of other young people with cancer.

Chronic Fatigue Syndrome

Chronic fatigue syndrome (CFS) is a complicated disorder characterized by extreme fatigue that can't be explained by any underlying medical condition. The fatigue may worsen with physical or mental activity, but doesn't improve with rest.

For more information on CFS and the Specialist Chronic Fatigue (ME) Service for children and young people anywhere in the UK, please click here.

Chronic kidney disease

Chronic kidney disease (CKD) is a lifelong condition. The kidneys gradually stop working as well as they should. This usually happens over many years.

Chronic pain

The Pain Toolkit is for people who live with persistent pain and Healthcare teams who support them. It helps people all over the world self manage persistent pain.

Cleft lip and palate

There are many young people in the UK who are born with a cleft lip or palate. Some of them have shared their stories about everything from school to surgery.

Coeliac Disease

Growing up with coeliac disease, especially in your teenage years, can have its challenges, especially as you eat out more with friends. Don’t be embarrassed about having coeliac disease; it’s part of you and your friends will understand.

Cystic Fibrosis

Cystic fibrosis(CF) is one of the UK's most common life-threatening inherited diseases. Cystic fibrosis is caused by a defective gene. As a result, the internal organs, especially the lungs and digestive system, become clogged with thick sticky mucus resulting in chronic infections and inflammation in the lungs and difficulty digesting food. Find out more…

D

Diabetes

Being a teenager is hard enough, without having Type 1 diabetes. Find out more about successfully living with Type 1 diabetes and getting through your teenage years. Listen to the experiences of young people with diabetes by clicking here. Or, to read a diabetes-inspired comic click here

E

Eczema

‘Why do I have eczema?’ is a question asked by a lot of the young people with eczema. Find out more about eczema or listen to the experiences of other young people with eczema.

Epilepsy

If you’re a teenager with epilepsy, you probably have all sorts of questions about how epilepsy could affect your life. For example, will you be able to go on holiday with friends, go to concerts and clubs and drink alcohol? Or maybe you have a friend, brother or sister who has epilepsy and you just want to understand more about it. Or you can listen to the experiences of a young person with epilepsy by clicking here. Young epilepsy provides great help and support.

F

FSGS and IgM nephropathy

Focal segmental glomerulosclerosis (FSGS) and IgM nephropathy cause nephrotic syndrome. This causes swelling in the body, especially in their face, legs and feet.

G

Glomerulonephritis

Glomerulonephritisis a group of conditions that cause inflammation (swelling) in the kidneys. Children with glomerulonephritis have blood and protein in their urine, and may have swelling in their body, especially in their face and legs. Find out more…

H

Haematuria

Haematuriameans there is blood in the urine (wee). If there is a lot of blood, the urine may be red or dark brown. In most children, haematuria is not serious. In some children, it is a sign that there is a problem with their kidney and these children may need special treatment. Find out more…

Haemolytic Uraemic Syndrome

In haemolytic uraemic syndrome (HUS), the small blood vessels inside the kidneys are damaged. There are changes in the blood and the kidneys stop working properly.

Haemophilia

By the time you are a teenager, you may already be used to living with a bleeding disorder. However not all people with bleeding disorders are diagnosed earlier on in life, and a bleeding disorder may be entirely new for you. The information here should be able to reassure you about your bleeding disorder, and let you get on with the enjoyment of being a teenager..

Heart conditions

If you have a congenital heart condition, you might feel like you don't want to know every detail because it scares you. In fact you're not alone - many adults feel the same way. Find out more…

Henoch- Schonlein purpura (HSP)

Henoch-Schönlein purpura (HSP) is a condition that affects different parts of the body. Tiny blood vessels in the body become inflamed or swollen.

HIV

It’s difficult being a young person with HIV but you’re not alone. Hear the experiences of other young people living with HIV. Find ways of accessing local support as well as the Body & Soul Beyond Boundaries programme.

Click here to watch a video from the BBC called HIV Positive: Seriously, you can't catch it from kissing.

Hydrocephalus

If you’re a teenager or young adult affected by hydrocephalus, it’s important to remember that you’re not alone. You’ll find useful information to help you overcome the different challenges you may face.

Hypertension

Hypertension means that your blood pressure is too high. In some children, hypertension can be a serious condition. It can increase the risk of getting other diseases, especially if the hypertension continues into their adult years. Find out more…

I

Inflammatory Bowel Disease

Crohn’s Disease and Ulcerative Colitis are the two main forms of Inflammatory Bowel Disease, affecting more than 300,000 people in the UK. Yet it is largely a hidden disease, and one that causes stigma, fear and isolation – it’s thought that many people with the condition go undiagnosed and suffer in silence. It doesn’t have to be like this. Learn more….

Info about your child's medication

M

Medical ID and alert products

Don’t let a medical condition change your life. Change the way you deal with it – by living as best you can with the security of a Medi band or Medic alert medical ID bracelet or wristband.

Metabolic conditios

Climb is the leading patient organisation for Inherited Metabolic Disorders, supporting thousands of families worldwide.

Mitochondrial disease

Mitochondrial Disease is a chronic, genetic disorder that can be inherited in a number of ways. Because there are many forms of mitochondrial disease and therefore Mitochondrial disease presents very differently from individual to individual.

When a person has Mitochondrial Disease the mitochondria in the cells are not producing enough energy. Sometimes they are not very efficient or they do not work at all. Depending on which Mitochondria are affected will depend on which organs are affected.

Activities like running, swimming, cycling or even simple ones likes walking or breathing can be difficult or completely impossible if you are suffering with Mitochondrial Diseases.

For help and for more information, visit the Abel Foundation website by clicking here.

Mitrofanoff

Bladder problems are not a subject that is openly discussed, hence there is a general lack of public knowledge on what it is like to have Mitrofanoff. Mitrofanoff Support offers emotional support and reassurance to anyone who may be about to have, or already has a Mitrofanoff and the people closest to them.

Multicystic dysplastic kidney (MCDK)

A multicystic dysplastic kidney (MCDK) is a kidney that has not developed normally in the womb. Instead of a working kidney, there is a bundle of cysts, which are like sacs filled with liquid. Find out more

Muscular Dystrophy

Living with a neuromuscular condition can be a steep learning curve, but support is available. Find out more…

N

Nephrotic syndrome

In nephrotic syndrome, the kidneys leak too much protein into the urine, leading to a drop in the levels of protein in the blood. This causes swelling in the body, especially in the face, legs and feet. Find out more… About half of children with steroid-sensitive nephrotic syndrome (SSNS) have frequent relapses. This means that although the nephrotic syndrome gets better with steroids, it keeps coming back in a short space of time. Learn more about frequently relapsing nephrotic syndrome.

Neurofibromatosis

Neurofibromatosis type 1 is a condition that causes lumps called neurofibromas to grow on the covering of nerves. Although doctors sometimes call the lumps tumours, they are not cancer. This information sheets offers you some facts and advice to help you.

P

Post-infectious glomerulonephritis (PIGN)

PIGN causes inflammation (swelling) in the kidneys. Young people with PIGN have blood and protein in their urine, and may have swelling in their body, especially around their face and legs. Find out more…

Primary immunodeficiency

If you are a young person with a primary immunodeficiency, there are probably loads of questions you’d like to know the answers to, things you maybe feel a bit embarrassed to ask about or you simply don’t know who to ask. Learn more here…

Proteinuria

Proteinuria means there is an abnormal amount of protein in the urine (wee). Normally there is very little protein that is lost in the urine. Find out more…

R

Renal dysplasia

Renal dysplasia (or kidney dysplasia) means that a kidney does not fully develop in the womb.The affected kidney does not have normal function – which means that it does not work as well as a normal kidney. It is usually smaller than usual, and may have some cysts, which are like sacs filled with liquid. Find out more…

Renal hypoplasia

Renal hypoplasia (or kidney hypoplasia) means that part of a kidney does not fully develop in the womb. The kidney may only be slightly smaller than usual or it may be tiny. Because of its size, it may not work as well as a normal-sized kidney. Find out more…

S

Scoliosis

Advice on what you can do if you have scoliosis or if you have just been diagnosed with it. Find out more…

Sickle Cell Disease

Advice for young people living with sickle cell disease. You are not alone. Click here for more information.

Spina bifida

Spina bifida literally means ‘split spine’. A fault in the development of the spinal cord and surrounding bones (vertebrae) leaves a gap or split in the spine. The spinal cord has not formed properly, and may also be damaged. Find out more

Syncope

Syncope (pronounced sin-co-pee) is a medical term for a blackout that is caused by a sudden lack of blood supply to the brain. Reflex syncope is one of the most common forms of syncope. Find out more…

T

Thalassaemia

Thalassaemia is a complex condition affecting the blood that requires constant monitoring and treatment. However, it is no longer just a disease of childhood; with our current level of knowledge, of treatment, of support and care there is no reason for a young person with thalassaemia to not reach their full potential.

Tuberous Sclerosis

An estimated 1 million people worldwide have TSC. Some will be diagnosed with TSC very early in life whilst others may not be diagnosed until later childhood, adolescence or adulthood. Find out more…

U

Urinary tract infection (UTI)

A urinary tract infection (UTI) is a common infection that may cause you pain when you pee. Sometimes it can result in a kidney infection. Find out more…

V

Von Willebrand Disease

Von Willebrand disease is the most common type of bleeding disorder: it’s estimated that around 1% of the world population may be affected. It affects the blood’s ability to clot and can cause symptoms such as easy bruising, nosebleeds, and heavy periods. It may also be hard to stop bleeding after injury or surgery. Find out more…