Although the rate of severe illness in children is far lower than in the frail and elderly, young children generate disproportionately high numbers of urgent care presentations to primary care. Parents admit to low levels of confidence in distinguishing severe illness from self-limiting conditions, resulting in them seeking a consultation. There is good evidence showing that a digital intervention such as a website or app has a significant impact in reducing urgent care activity.
The Healthier Together programme was introduced in 2013 to increase parental confidence when faced with a poorly child as well as ensuring that they receive consistent messages from professionals working across health and social care. The Healthier Together app was introduced in 2022 to supplement the website; the app presents the acute illness content in a more accessible format for parents/carers and pregnant women as well as offering interactive functionality.
Data demonstrate that this evidence-based approach has significantly reduced the number of children seeking an urgent care consultation in primary care and has been associated with increased parental confidence and high levels of parent satisfaction. Although the app enables parents of children with worrying (amber) symptoms to contact the GP practice directly, the vast majority of children fall into the green category and parents feel confident to manage them at home.
To gain the Healthier Together accreditation, your Practice or Primary Care Network will need to demonstrate:
Here are some information and guidance on how to achieve these standards:
To gain the Healthier Together PLUS accreditation, your Practice or Primary Care Network will need to demonstrate all parts of the Healthier Together accreditation (see above) and:
Here are some information and guidance on how to achieve these standards:
To gain the Healthier Together accreditation, your Pharmacy will need to demonstrate:
Here are some information and guidance on how to achieve these standards:
Complete the online form, indicating which criteria your practice is currently achieving. Please ensure you provide evidence for how these have been achieved (URL of website / photos of waiting area etc)
Your application will be reviewed by the Healthier Together team and if successful, you will receive confirmation of silver or gold accreditation.
We will also email you a confirmation of accreditation that you can display in your practice
Adherence to accreditation will be reviewed every 3 years.
To apply for the Healthier Together Standard Accreditation, click here.
To apply for the Healthier Together PLUS accreditation, click here.
To apply for the Healthier Together Community accreditation, click here.